Help Center
/Captcha issue/
Unable to receive the verification code via email
Help Center
/Captcha issue/
Unable to receive the verification code via email

Unable to receive the verification code via email

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ibahagi

Solutions if your email can’t receive the verification code:

  1. Check your Spam/Junk folder: Make sure the verification email wasn’t mistakenly marked as spam.
  2. Add the sender to your whitelist: Add the following sender addresses to your email whitelist to ensure you can receive the verification email: [email protected] 、[email protected] 、[email protected]
  3. Check your mailbox storage: Confirm that your mailbox isn’t full, which could prevent new emails from being delivered.
  4. Resend the verification code: After completing the steps above, request the verification code again.